Terms & Policies

 

RESERVATION POLICIES:

At this time, Chalet Forest is booking via the Airbnb platform

Please check availability, pricing and reservation policies via this button:

CANCELLATION POLICY:

Please check the Airbnb site for the most up-to-date cancellation policy:

Full refund if cancellation is within 48 hours of booking

  • Cleaning fees are always refunded if the reservation is canceled before check-in.

  • The Airbnb service fee is refundable, up to 3 times per year, within 48 hours of booking. Separately, if a guest cancels a reservation that overlaps with any part of an existing reservation, we won’t refund the Airbnb service fee if they decide to cancel.

  • Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.

  • If there is a complaint from either party, notice must be given to Airbnb within 24 hours of check-in.

  • Airbnb will mediate when necessary, and has the final say in all disputes.

  • A reservation is officially canceled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Trips > Change or Cancel.

  • Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances, or cancellations by Airbnb for any other reason permitted under the Terms of Service. Please review these exceptions.

CHECK-IN:

Check-in time is 4pm

Check-out time is 10am

Bookings are Saturday to Saturday